Allegro’s Software Support Services provide better-than-OEM class services to customers using Hewlett-Packard’s HP-UX and MPE/iX operating systems, as well as Linux. We offer these services to partner companies who typically resell them to their customers as part of a combined hardware and software support offering.
There was a time when customers who purchased systems from an OEM, like HP, would be expected to also buy hardware and software maintenance and assistance services from that same OEM indefinitely.
Today there are many reasons why that no longer makes sense, especially for customers who:
Are unhappy with the quality of the service they receive as OEMs increasingly rely on outsourcing and off-shoring of support personnel.
Need to maintain older hardware and software versions after the OEM has declared them obsolete.
Are tired of paying the high prices that the OEMs demand.
These customers turn to the many excellent service companies for their hardware maintenance needs, and Allegro offers those service organizations and their customers a solution to the problem of system software support and assistance. We partner with service companies to create an integrated seamless solution for today’s business-critical computing hardware and software support.